Imagine getting a pyramid scheme scam, where you’re asked to paypal money to the top of a list of email addresses, add your address to the list, and send it on. Pretty classic scam, right?
Now imagine that you forward that mail to “abuse@paypal.com” address. After all, you try to be a helpful citizen, right?
Wrong. Over the past few days, every few hours I get a couple of identical auto-replies like the one below. I’ve had well over twenty so far, and it doesn’t stop, despite several complaints to the “correct” addresses.
So guess what I will think next time I get a scam email that paypal should know about?
Correct: fuck them, I don’t give a shit any more.
Oh, and by the way, Paypal, the method you mention in this auto-reply doesn’t work either. The forms are broken. And now for the bonus question: guess wether I care enough about you now to report that…
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Please do not reply to this e-mail. Mail sent to this address will not
be answered.
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PayPal appreciates you bringing any suspicious activity to our
attention.
Unfortunately, we are unable to properly respond to any emails that are
sent to this address. Please follow the instructions below in order to
report any suspicious activity involving PayPal or its customers.
If you are able to log in to your PayPal account:
1. Log in to your account at https://www.paypal.com
2. Select the “Resolution Center” subtab.
3. Click “Open a dispute.”
4. Select “Unauthorized transaction,” then click “Continue.”
5. Enter or select the transaction ID for the transaction you would like
to dipute, then click “Continue.”
6. Complete the report for Unauthorized Use on a PayPal Account, then
click “Continue.”
7. Confirm that the claim is correct, then click “Submit.”
If you cannot log in to your account, follow the instructions below to
report an unauthorized transaction associated with your PayPal account:
1. Go to https://www.paypal.com/
2. Click on the “Security Center” link located at the bottom of any
page.
3. Under the “Report a Problem” column, click on “Unauthorized
Transaction.”
4. Click “Continue” under “Unable to log in?”
5. Confirm that the transaction in question is unauthorized, then click
“Continue.”
6. Complete the report for Unauthorized Use on a PayPal Account, then
click “Preview.”
7. Confirm that the claim is correct, then click “Submit.”
8. Confirm your account ownership by entering the financial information
requested, then click “Continue.”
If you have received a suspicious email, including the header
information - or the site’s URL, we are requesting that you forward a
copy of the email to us at spoof@paypal.com.
Rest assured, PayPal will promptly investigate the activity you have
reported. We thank you for your concern and assistance in making PayPal
one of the most trusted online Payment services on the internet.
Thanks,
PayPal, Inc.
________________________________________________________________________
This email is sent to you by the contracting entity to your User
Agreement, either PayPal Inc, PayPal Pte. Ltd or PayPal (Europe) S.à
r.l. & Cie, S.C.A. Société en Commandite par Actions, Registered Office:
5th Floor 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118
349.
________________________________________________________________________
PayPal and its representatives will NEVER ask you to reveal your
password. There are NO EXCEPTIONS to this policy. If anyone claiming to
work for PayPal asks for your password under any circumstances, by email
or by phone, please refuse and immediately contact us via webform at
https://www.paypal.com/ewf/f=sa_pass.
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