[Quote:]
As Gartner analyst Neil MacDonald spoke with a roomful of IT managers about the future of Windows, he asked two key questions. To learn how these tech professionals view Windows, he requested a show of hands:
First, he asked how many in the room felt that the current Windows course and speed is sustainable: Is it tenable, is it something we can actually live with?
“No one raised their hand,” MacDonald tells me.
Then, given that response, he asked: is radical change is necessary?
“And half the room raised their hand.”
[..]
Microsoft has the ability, if it felt threatened, to make these changes, he says. However, “There is currently nothing serious that threatens their position on the desktop, or their position with Office, and therefore they are not highly motivated to embark on such radical innovation.”
While the company feels some pressure to change, it’s the depth of the change that’s in question. “Microsoft is aware of the trends that we talked about, they acknowledge that the trends exist,” MacDonald says. “They disagree about whether radical change is necessary…I think they feel they can contain this, with continued incremental improvements in the modularity of the underlying operating system, repackaging different SKUs.”
“But I think there’s a disconnect between Microsoft and its customers on how bad it’s gotten.”