« Remember the photoshopped missile photos from Iran? | Home | Recent Comments | Categories | NOM »
BT silences customers over Phorm
[Quote:]
BT has banned all future discussion of Phorm and its “WebWise” targeted advertising product on its customer forums, and deleted all past threads about the controversy dating back to February.
Subscribers to BT’s broadband packages had used the BT Beta forums to criticise its relationship with Phorm and raise concerns about the technical implications of ISPs wiretapping their customers. On Tuesday however, BT decided it had had enough and posted this statement:
Our broadband support forums are designed to be a place where customers can discuss technical support issues and offer solutions. To ensure that the forums remain constructive we’re tightening up our moderation policies and will be deleting threads that don’t provide constructive support. For example, we have removed a number of forum discussions about BT Webwise.
If you do want to find out more about BT Webwise, we provide lots of information and the facility to contact us at www.bt.com/webwise. We hope you’ll continue to enjoy being part of the support community.
Pro-tip: If you have to suppress speech about what you are doing, you shouldn’t be doing it.
|
And so the discussion will move to other forums, where BT is less able to share it’s side of the argument. Not so smart.