[Quote:]
If the “Vista sucks” movement has a public face, it’s the Sony Vaio. No one knows that better than my new friend Jeremy Toeman. In May 2007, this 15-year Windows veteran replaced his old, beloved, XP-powered Vaio with a newer Vaio that came with Windows Vista Business installed. Practically overnight, he told me, his experience went from “awesome” to “awful.” The experience was so terrible, in fact, that after several months of struggling he finally surrendered, putting his $2500 Windows notebook in storage and replacing it with a MacBook last summer.
At first glance, Jeremy’s machine is Exhibit A in the case against Windows Vista. As Jeremy documented in a series of posts, this gorgeous machine was ugly in action: slow to start, sluggish when performing everyday tasks, crash-prone, and overloaded with annoying and unwanted software. But is it really a hopeless case, or was this system done in by the rush to market and a sloppy OEM integration?
It’s a Sony, so I guess you already know the answer. But when you do a clean reinstall, the actual results are pretty interesting. So Microsoft has a problem - their resellers are giving their product an awful image.
[example from the cleanup:]
Crapware removal was tedious but relatively straightforward. I got rid of Webroot Spy Sweeper (a performance hog so notorious that Sony even delivers a Microsoft compatibility update specifically targeted at making it work properly), QuickBooks Simple Start, and AOL Toolbar 4.0. I also zapped the trial versions of Adobe Acrobat Professional (the Buy Online link led to an error page, so even if I wanted to purchase it, I couldn’t), Office Small Business 2007, Norton 360, and Corel Paint Shop Pro Photo X2. The worst part of the process involved a few programs that didn’t have explicit removal options in Control Panel. The Xdrive and AOL offers on the desktop, for example, required that I find the uninstaller and run it manually, a process that might have stumped the average user.