A “human error” carried out by the police resulted in thousands of websites being completely blocked at the DNS level yesterday. Danish visitors to around 8,000 sites including Google and Facebook were informed that the sites were being blocked by the country’s High Tech Crime Unit due to them offering child pornography, a situation which persisted for several hours.
According to NITEC chief Johnny Lundberg, it began when an employee at the police center decided to move from his own computer to that of a colleague.
“He sat down and was about to make an investigation, and in doing so he placed a list of legitimate sites in the wrong folder,” Lundberg explained. “Before becoming aware of the error, two ISPs retrieved the list of sites.”
That list contained 8,000 sites.
After becoming aware of the problem NITEC corrected the error but it took at least 3 hours for customers of the ISPs to regain access to the sites in question. Fortunately no more ISPs adopted the erroneous lists in the meantime, but that was by sheer luck.
How’s that for due process? Some minor official places a file in the wrong folder and your business is fucked.