[Quote]:

“There is a significant minority of shareholders who feel that we got some of these judgements [on remuneration] wrong for 2011 and that we have not sufficiently taken their views on board,” Mr Agius said at the bank’s annual meeting.

“For this I apologise and I assure you that in the future we will be engaging differently and more purposefully with shareholders in order to ensure that we obtain a broader level of support on remuneration policy and practice,” he said.

His speech provoked occasional heckles and sarcastic laughter.