Global technology giant IBM has written to the new LNP Queensland Government claiming it “successfully delivered” against milestones agreed with the previous Labor administration with respect to the disastrous payroll systems overhaul at Queensland Health, which has already cost the state $417 million and will need another $837 million to fix over the next five years.
Springborg noted that the letter went on to indicate that IBM would like to meet with him to discuss the issues, but the Minister had decided not to accept a meeting at this particular stage, as he did not yet have all the information available about the process – for example, he wasn’t sure whether the previous Labor Qld Government had indemnified IBM, or to what degree issues of “contributory negligence” could be pursued.
With respect to the milestones which IBM said it had delivered against, Springborg told the Parliament that he imagined “they must have been pretty ripper milestones”. “IBM is actually indicating to us that it consistently delivered against the scope of the contract,” he asid. “What sort of a dodgy contract allows something to blow out by 20,000 per cent? I would have thought there would be a whole lot of benchmarks and processes along the way that were not actually met.”
I wonder what would be considered a “failure” by IBM…